Shipping

All your questions answers regarding the WIPBEE shop.

Processing Times:

All prints are made to order. Please allow 5-7 days for your order to process (not including shipping time).

Once processed, you will recieve an email confirming your order including all tracking information.

Commission shipping rates apply for all original artworks. For more information on commissions, please click here.

Estimated Shipping Times:

Country

Shipping Time

Cost

Service

Tracking

UK

3-5 working days

Free

Royal Mail Tracked 48

Included

International (Worldwide)

7-15 working days

£15

Royal Mail International Tracked & Signed

Included

Returns Policy:

Due to the nature of the business, I do not accept refunds, exchanges, or cancellations at this current time, but if there are any problems with your order please don't hesitate to contact me. 

In the rare event that you receive a damaged or defective item, please contact me through here immediately with photos of the damaged product and your order number. I will assess the situation and work to resolve the issue.

Please ensure that the shipping address you enter is correct as I can not be held responsible for parcels lost in transit due to incorrect addresses.

Refused shipments will not be issued a refund as the package won't be returned to me.

Customs and Import Taxes

Please be aware of any fees your local customs office may charge before placing your order as buyers are responsible for any customs or import taxes that may apply.

FAQ

All prints are made from 240gsm Koala Inkjet Photo Paper.

Yes, all of my commission information can be found here.

  • Avoid direct sunlight.
  • Avoid any contact with moisture or water
  • Wherever possible, avoid touching the printed area.

All orders are shipped from the UK.

All original artworks from my Universal Black Experience collection are available for sale, are listed here, and are open to offers. If you are interested in purchasing, please email [email protected] for all serious offers and enquiries.